Online Shopping in Nepal Best Deals, Prices & Discounts

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An online shop evokes the physical analogy of buying products or services at a regular “bricks-and-mortar” retailer or shopping center; the process is called business-to-consumer online shopping. When an online store is set up to enable businesses to buy from another businesses, the process is called business-to-business online shopping. A typical online store enables the customer to browse the firm’s range of products and services, view photos or images of the products, along with information about the product specifications, features and prices. One of the great benefits of online shopping is the ability to read product reviews, written either by experts or fellow online shoppers. Furthermore, 40% of online shoppers indicate that they would not even buy electronics without consulting online reviews first.

  • Commercial systems can also be tailored so the shop does not have to be created from scratch.
  • Given the lack of ability to inspect merchandise before purchase, consumers are at higher risk of fraud than face-to-face transactions.
  • The world of stamps and collectibles is growing all the time.
  • Customers are attracted to online shopping not only because of high levels of convenience, but also because of broader selections, competitive pricing, and greater access to information.
  • Even if an online store is open 24 hours a day, seven days a week, the customer service team may only be available during regular business hours.
  • Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters.

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In a conventional retail store, clerks are generally available to answer questions. Some online stores have real-time chat features, but most rely on e-mails or phone calls to handle customer questions. Even if an online store is open 24 hours a day, seven days a week, the customer service team may only be available during regular business hours. Consumers find a product of interest by visiting the website of the retailer directly or by searching among alternative vendors using a shopping search engine. A “checkout” process follows (continuing the physical-store analogy) in which payment and delivery information is collected, if necessary. Some stores allow consumers to sign up for a permanent online account so that some or all of this information only needs to be entered once.

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Such trend also forces malls to think of a new way so that people still want to visit the malls. Before, people in the US went to the mall or department stores because they have something to buy. These days, the numbers of people visiting the mall dropped because they would rather buy stuff online, especially due to their busy lifestyle. In addition to online reviews, peer recommendations on online shopping pages or social media websites play a key role for online shoppers when they are researching future purchases. Products such as spare parts, both for consumer items like washing machines and for industrial equipment like centrifugal pumps, also seem good candidates for selling online. Retailers often need to order spare parts specially, since they typically do not stock them at consumer outlets—in such cases, e-commerce solutions in spares do not compete with retail stores, only with other ordering systems.

In Indonesia, for example, a lot of people still enjoy going to the shopping malls, even though many love shopping online as well. Here, people do not go to the malls to only buy stuff they need or to do shopping. They visit malls to hang out with friends in the cafes, for example, or watch movies in the mall’s theatre.

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